Gotan Enterprises, Inc.
Please note that orders cannot be placed over the phone. Please use our secure Yahoo! webpages to place your orders. We accept payment via major credit cards (Visa, MasterCard, American Express, Discover) and PayPal.
This is an Internet-only store, therefore we request that with any questions please contact us via email:
Our DVDs are region-code free, NTSC-color only, manufactured in the USA at world-class factories and shipped only from the USA. All the prices are in US dollars.
Shipping and handling:
1. Within USA: starting at $7.95 using U.S. Priority Mail only.
2. Canada or Mexico: $49 using
FedEx International only.
3. Brazil or South Africa: $85
FedEx International only.
4. Most other countries: $75 using
FedEx International only.
FedEx does not deliver to P.O. boxes - must have a street address.
In case of orders from outside the USA, the buyer is responsible for any and all import taxes/duties/fees.
We utilize
FedEx International only due to their guarantee of delivery. We've tried other less expensive services in the past and had our shipments lost on several occassions. We understand that the FedEx rates are high, but we believe that the cost of a loss of an order already paid by our customer is much higher.
For less expensive international shipping, please consider ordering our DVDs from
Amazon.comPlease allow up to 7 days for processing of your order. You will receive an e-mail when your order is shipped.
Refund Policy on DVDs: 30 days full price refund less shipping and handling for unused, unopened or defective DVDs only. Authorization code must be obtained prior (email to tangodynamics@yahoo.com) to return shipping.