Refund Policy on Blu-ray disks and DVDs: 30 days full price refund less shipping and handling for unopened Blu-ray disks and DVDs only. No refunds after 30 days from the date of purchase. In rare cases of defective Blu-ray disks or DVDs, an exchange for new disks will be provided, if request is made within 30 days from the purchase date. Shipping costs are not refundable.
Auhorization must be obtained prior (email to firstname.lastname@example.org) to returning defective Blu-ray disks or DVDs.